Monday, February 15, 2010

Kawartha-Haliburton Children's Aid Society Not Following Child Protection Standards

Update:The Ministry of Children and Youth Services had someone call me back to tell me that the Ministry claims they have no responsibility to look into any cases brought to their attention and that we are to use the section 68 complaints section. Apparently there is no way to enforce the Standards by the Ministry as they are a hands off ministry. They also opted not to put a response in writing.

The Kawartha-Haliburton Children's Aid Society is not responding to a client who has moved to Toronto and is asking the Society to transfer her file to the Toronto CAS. They are also failing to comply with the Ministry issued Child Protection Standards and with their own internal inter-agency transfer protocol.

The Council is currently monitoring the situation and assisting the client navigate through the Regional offices of the Ministry of Children and Youth Services, and complaint procedure in relation to this matter.

The Council's first intervention letter is shown below.

To:; (client);

Cc: Horwath - QP, Andrea (; MPPSylviaJonesPCChildWelfareCritic MPPSylviaJonesPCChildWelfareCritic (; MinCYS MinCYS (; Andre Marin (;

Note to Ombudsman: Please submit to your child welfare portfolio. No need for a response at this time

Claudine Cousins,
Regional Director
Ministry of Children and Youth Services

Claudine Cousins,

I am writing to you in your capacity as the Regional Director of the Central East Regional office of the Ministry of Children and Youth Services. As such, I wanted to know what you can do when a Children's Aid Society in your regional jurisdiction does not comply with Ministry issued Child Protection Standards.

Specifically when the Peterborough Children's Aid Society is not complying with Section 8 of the Child Protection Standards dealing with the transfer of files from one Society to another, and with the Society not complying with, or even acknowledging the existence of such standards, or their own Inter-Agency Transfer Protocols when a client asks for them.


I have CC'd the client, and the Child Welfare Opposition Critics in the Legislature, the Minister of Children and Youth Services and the Ombudsman of Ontario, Andre Marin.

John Dunn
Executive Director
The Foster Care Council of Canada

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